AI agents built
for online stores.
Handle "Where's my order?" on WhatsApp. Check Shopify or WooCommerce mid-reply. Process returns in 90 seconds. Your customers get instant answers on their channel. Your team focuses on revenue, not logistics questions.
7-day free trial · Cancel anytime · Connect Shopify in 2 minutesReal store performance
Before: average first-reply time on customer shipping questions
After: AI agent replies with exact tracking from Shopify
62% of customer queries now handled entirely by AI — no escalation.
Your help team
answers the same
questions all day.
"Where's my order?" / "When will it arrive?" / "How do I return this?" These three questions tie up 30-40% of your support team's time. Each one requires a manual lookup in Shopify, a context switch, and a reply. Your customers wait hours for an answer they could get in seconds.
Meanwhile, real issues—damaged goods, wrong items, angry customers—stay buried in the inbox waiting for a human. Your best people are reading order numbers out loud.
What your AI agent
can handle today.
Where's my order?
Agent looks up the order in Shopify or WooCommerce. Replies with tracking number, carrier, and ETA—all in the customer's preferred channel.
Typical resolution: 40 seconds. No human needed.
Return requests
Agent checks your return policy from the knowledge base. Verifies the customer bought it within 30 days. Initiates the return—or escalates if it's an edge case.
90 seconds to a shipping label.
Smart upsells
Agent reads your catalog from Shopify. When a customer buys a coffee maker, it suggests compatible filters or beans—sourced from your inventory.
Increases average order value. Feels personal, not spammy.
Post-delivery follow-ups
Schedule an agent to message the customer 2 days after delivery: "Hi Sarah, your order arrived! How's the fit?" Request a photo review or honest feedback.
15-20% review rate. Cost: near zero.
"Is it in stock?"
Customer asks about a variant. Agent checks inventory in real time. If out of stock, offers alternatives or a pre-order option with a ship date.
Stops abandoned browsing. Converts "out of stock" into "coming soon".
Account & loyalty
Agent looks up a customer's loyalty points, past purchases, and VIP status. Uses that context to offer personalized discounts and priority support.
Feels like talking to someone who knows you.
Organized like
your store.
An Intake Agent reads every message and sends it to the right Supervisor Agent. Each Supervisor Agent holds its own Specialist Agents for the specific questions shoppers ask.
Supervisor Agents
Pre-Sale
Stock checks, product questions, and smart upsells.
Orders
Shown below"Where's my order?" — status, shipping, and changes.
Returns & Refunds
Eligibility, labels, and refund status from your policy.
Account & VIP
Loyalty points, order history, and priority support.
Specialist Agents inside “Orders”
When a customer messages about an order, the Orders Supervisor Agent picks the specialist for the exact request — each with its own instructions, knowledge base, and handoff rules.
Order Status
Looks up the order in Shopify or WooCommerce and confirms its state.
Shipping & Tracking
Replies with carrier, tracking number, and ETA.
Change / Cancel
Handles address edits and cancellations before fulfilment.
Damaged or Missing
Collects photos and details, then escalates the claim to your team.
Invoice & Receipt
Sends order receipts and VAT invoices on request.
Every Supervisor Agent works the same way
Pre-Sale, Returns & Refunds, and Account & VIP each hold their own Specialist Agents — built exactly like the Orders ones above. The Intake Agent routes every message to the right one, and any specialist hands off to your team the moment a human should take over.
Connected to your
store from
day one.
One-click connect to Shopify or WooCommerce. Your agent reads live inventory, order history, and customer data. Revenue attribution is automatic—see exactly which agents are upselling.
- Shopify One-click OAuth. Orders, products, inventory, customer history.
- WooCommerce Via API key. Full catalog and order sync. No custom dev.
- Tracked Links See which agent upsells drove clicks and revenue. Attribute every sale.
"Hi! Order number SHP-48201 — did it ship?"
"Yes! It shipped Monday via USPS. Should arrive Wednesday or Thursday. Tracking: 9400 1110 2070 4837 1234 📦"
Frees your team
to sell instead
of support.
Time saved
Average support team re-allocates 1 FTE to sales or product.
Response time
Instant replies vs. hours of waiting. Customers get answers at 2 AM.
Handle rate
No escalation needed. No human hands involved.
AOV increase
Smart upsells at the moment customers are happiest.
Ready to stop
answering the
same questions?
Build your first agent in 10 minutes. Connect Shopify in 2. Let customers order, track, and return—without you.
Ready to build
your first agent?
7-day free trial. Connect your channels, write your first scenarios, and have your agent answering customers within the hour.